Shipping (Terms and Conditions)
We use delivery companies that provides item tracking function
Currently deliver to all local areas within Hong Kong
Please fully complete and ensure the address and contact number you provide are 100% correct. We would get in touch with you if there are any information missing, but that would slow down the shipping and delivery process. Also please be advised that Paypal's approval process will affect the shipping and delivery process as well.
We would normally ship out orders within 48 hours, and it would arrive within 7 business days. Most orders are shipped and delivered within 3-5 business days.
*Delays may occur during Public Holidays or Promotional periods. For enquiries please contact our Customer Service Team.
Once the product has been shipped out, we will send the item's tracking number to you via email. If you haven't receive the item after 7 business days (from the day of shipping out), please contact our Customer Service Team immediately.
Complementary free delivery for all orders over HKD$800. A delivery charge of HKD$42 will be applied for all orders under HKD$800. (Applicable in Hong Kong only)
If your Billing Address is different to your Mailing Address which results in the product getting returned to us, in this case we would not be able to refund your Shipping Costs but it won't affect the Refund procedure of the order.
We would not be held liable for any deformation, damage or loss of the product during shipping and transit period.