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Terms and Conditions

Terms and Conditions:

Thank you for visiting 432hzofficial's website ([this website])

You can use the service under this website or other relevant services (collectively “Services”) on the basis of the terms of services as set out hereinunder or throughout this website (collectively “Terms of Service”).

In using our Services (including purchasing from this website), you are agreed to all our Terms of Service.”


This agreement does not represent any relationships that you and 432hzofficial may have (including partnership, collaboration, employment or any other form). This agreement does not entitle you with the power to become a representative of Online Troop.

432hzofficial is a registered business in the Hong Kong Special Administrative Region.

432hzofficial reserves the rights to preserve and modify this website, Related Policies and Agreements, Privacy Statement and Terms of Service.

You should regularly check and read this website for any updates or changes to our Related Policies and Agreements, Privacy Statement and Terms of Service.""


  1. Registration

You will need to register an account to use the services provided by this website (“Registered Account”). In registering such Registered Account means you agree to provide the most truthful, accurate, current and complete personal information to us.

Please refer to our Privacy Statement for more information on how we use your personal data. ""


In using the website, you agree and accept the responsibility for all the actions taken by such Registered Accounts. You are responsible in keeping your Registered Account and its password secure. If you suspect your Registered Account has been compromised, tampered with or used without your consent, please contact us immediately.

2. Prohibitions and violations

We may take actions against your Registered Account account for execution of activities including but not limited to the followings:

Making use of any technology to attempt to hide the use of multiple accounts or disrupt any of our services in any way

Initiating information that contains any illegal, harmful, intimidating, abusive, harassing, defamatory, vulgar, obscene, defamatory, hateful, racially, ethnically or otherwise objectionable material

Advertising or sending unsolicited messages of any kind

Impersonating others or providing any kind of false information. 432hzofficial reserves the right to terminate any account at its sole discretion. We might notify you by sending email regarding the termination of your account in such event.

  1. Intellectual Property

"All of 432hzofficial 's proprietary software and content (its definition is and include any text, visual or audio, movie & films, images, photos or graphics) is the intellectual property of 432hzofficial, and is protected under the Intellectual Property Law, Copyright Law and International Convention Articles.

This website is for private, and of a non-commercial usage. Only with the express authorisation from 432hzofficial and/or its 3rd party authorizer then you can use this website in a non-private and/or non-commercial manner.

Do not spread, copy, promote, trade or authorise any content from this website without the express permission or authorisation from 432hzofficial. Any unauthorised actions may lead to civil or criminal charges to be laid with the responsible authorities."

432hzofficial reserve the rights to revoke or edit any of our rights of service without prior notice. We will not be responsible if this website is unreachable for no reasons given at any time or at any period.

  1. 3rd Party Links

"This website may contain contents or resources written or prepared from other 3rd parties other than 432hzofficial, therefore we cannot control such contents or resources.

We would not be held responsible for any related loss or damage caused from these 3rd parties' websites or resources."

432hzofficial will take no responsibility for the accuracy of the contents from 3rd parties websites, including but not restricted to advertisers on their website. Buyers using any resources other than this website will need to assess and bear its own risk, oblige and bind to follow the Service Agreements of those 3rd parties websites. 

  1. Right to Purchase

To make an purchase on 432hzofficial, you must fit the following criterias:

Have a Verified Paypal Account – the only accepted payment method by 432hzofficial.

Guarantee the personal and financial information you provided are effective and correct (including your email address, real name, contact number, account details and any other information as requested by this website)

"When you order a product from this website, it means you have granted permission for 432hzofficial to request and accept payment of the same sum from the grand total of your order from your Paypal Account.

You have authorised us to use your Personal Information for the sole purposes in anti-fraud checks, Credit Reviews, and if the situation deems necessary, submit and receive information about you from 3rd parties.

3rd Parties may include but not restricted to Credit Check Agencies, Anti-Fraud Organisations, and they may retain related information. To learn further about what we will do with your personal data, please refer to our Privacy Statement. "

"All products ordered are adhere to various influences such as flucuating inventory levels or price amendments. Items in your shopping basket are not reserved, and may still be purchased by other customers.

This website is for personal usage only."

  1. Product Description

432hzofficial will do its best to ensure all the content and product description listed on our website is complete and accurate. But we cannot ensure all content and product descrpition is accurate, complete, updated and error-free.

If you think the product provided by 432hzofficial does not match its initial product description, please contact our Customer Service Team."

6.1 Pricing

"All the prices listed on this website is in Hong Kong Dollars (HKD$). Unless it is an obvious error, or else it means you have agreed to pay the price that is shown on this website at the time when you placed your order.

We will try our best to ensure all the prices listed on this website is accurate, but cannot guarantee all prices are error-free, and reserve the rights to edit or change any errors."

If the default currency of your Credit Card is not Hong Kong Dollars, then the final price would be determined by your Card-Issuing Bank using the latest exchange rate on the day of purchase.

6.2 Payment

We accept Paypal as a form of payment method.

"If you pay via online, it represents that you are the Account Holder of such Paypal account, or have received the express permission or authorisation from the Credit Card holder to use such account. If your Card Issuer or Bank refuses to authorise payment to Online Troop, we will not be responsible for any delay or suspension of the product delivery process.

To provide a safe and secure shopping environment for all our customers, our payment transcation process complies with all the necessary International Standards as compiled and listed with the banking and financial industry.

Under the pretext that we were not at fault or being negligent, we will not be held responsible for any loss that stems from any unauthorised 3rd parties obtaining and using the information that you have provided whilst using our service. "

6.3 Rejection of Order

432hzofficial reserve the rights to reject an order due to various reasons. Reasons include but not restricted to the following:

The products you have ordered are out of stock or rejected as all items fall within our Delivery Restriction criteria.

The product did not pass our internal Quality Control procedure.

Error in the price and/or product description.

We did not get authorisation to receive payment.

You do not comply with our Rights to Purchase as listed under our Terms of Service.

If there are any problem with your order, our Customer Service Team would contact you immediately.

7. Delivery and Collection

You will receive an indication of the expected delivery time once you place an order online. The 432hzofficial team will do its best to meet the expected delivery time but cannot guarantee that such estimates must be met.

432hzofficial will purchase shipping insurance for every order to ensure the product gets safely to its destination. You will have to sign for the item during the collection process.

Once the item has been signed for and collected, you will resume the responsibility for the item. If the receiver or the collector of the item is not the original buyer, or if this is bought as a present, it means you have confirmed the sign at or has indeed collected the item and 432hzofficial has successfully fulfilled its obligation in completing the order and acknowledge the transfer of responsibility. 432hzofficial reserve the rights in revising its Shipping Policy and Rights without prior notice."

For further details please see Shipping Details

8. Return of Goods

432hzofficial hopes to provide you with the best online shopping experience. Therefore we are happy to provide a return service within 14 days of purchase.

The returned goods must be maintained in an “as-is” condition: i.e. not worn or used, placed in original brand packaging and packaging without damage, and all price tags are in good condition.

Please fill in the return form and send it back to us together with the original packaged item. You can contact any courier company to send us the returned goods to our address, at your sole responsibility for shipping costs and risks. Please refer to the terms and procedures for the returning or call our Customer Service Team.

*Kindly note that there is no refund for shipping charges.

9. Liability

The views expressed to any media by the designers, companies, or third parties and their related parties whose products are sold on this website are purely personal opinions, and such views do not necessarily reflect the views of the Company.

432hzofficial does not guarantee that the use of this website and Services is free from error, nor does it guarantee that this website or the servers supporting this website are free of viruses or other harmful components.

We recommend all users of this website ensure that they have the up-to-date software installed, including anti-virus software.

Some events may happen beyond our reasonable control, such as adverse weather. In such circumstances, 432hzofficial will use its best endeavor to maintain its Service, but will not be responsible for failing to meet any obligations in the Terms of Service."

10. Indemnity and Waiver

You agree to fully compensate us and hold us, namely 432hzofficial (including its employees, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, and legal fees, arising from any breach of the Terms of Service by you.

This includes the use of this website by any other persons using your account caused by your action or inaction."

If you breach the Terms of Service and we take no action against you, it does not mean that our company has waived the exercise of our rights and remedies in other breaches of the Terms of Service.

11. Complaints

We have our complaint handling procedure to resolve immediately if there is any dispute. Please contact our Customer Service Team for any order related complaints or comments.

432hzofficial respects the intellectual property of others.

12. Change of Terms and Conditions

432hzofficial reserves its right to cancel or amend the Terms of Service as required by law without prior notice to the customer. The customer shall be responsible for reviewing the Terms of Services prior to the confirmation of any order.

Once an order is made, the customer is deemed to have accepted the then-current Terms of Service.

13. Force Majeure

If it is due to force majeure (including but not limited to any fires, mishaps, accidents, Act of God, natural disasters, or any laws of the Government of the Hong Kong SAR or any of its government agencies, orders, gazettes, regulations, rules or requirements, strikes, labour disputes, labour shortages or shortages of skilled workers, shortages of goods or raw materials, delays in transportation or any causes beyond control of 432hzofficial within reasonable range, whether or not similar to the abovementioned) have caused 432hzofficial unable to perform its responsibilities as set out in its website. 432hzofficial will not be responsible for failing to meet any obligations within the affected range.

14. Governing Law and Jurisdiction

The Terms of Service, together with all our policies and procedures, shall be governed by and construed in all respects in accordance with the laws of the Hong Kong SAR. The relevant courts of Hong Kong SAR will have exclusive jurisdiction over any dispute or claim in relation to the abovementioned terms.

Revised in January 2019